Mallory, spout was received today and looked great. We installed the replacement spout today! It looks great. Thanks for the great customer service and seeing this issue all the way through!

Good Afternoon, Just wanted to say hi and to let you know that all items that I have ordered from you have arrived, once again an outstanding customer service and just a great person to work with. Thank you

You are truly helpful. I am guessing they are fortunate to have you working for them. Have a great day!

I rated you a 5. I would have given you folks a 10 but 5 was your highest rating you show. Just a little background for this testimonial. I have been dealing with Flushmate Customer Service for over two weeks. On 2/11/2018 I called in a problem with my tank wouldn't stop or flush. The young lady was super nice and tried to fix the problem with a few steps. It still wouldn't stop running. She said she would send me out a new cartridge and It should arrive in about 3 days. Bingo it did as promised. However the repair only lasted a day. I called back on 2/22/2018 and spoke to another gracious young lady. While my tank was not one on their recall she still said she would send me out a whole new tank. I received it on 2/27/2018. I called my plumber and he said he couldn't come till 3/4/2018. I scheduled it with him. I then discovered Flushmate had DIY videos so I checked it out. After several missteps and several hours of knuckle busting I just completed the task at 4a.m. All seems to be working and I'm about to try and get a few winks. In closing let me thank everyone I dealt with for going above and beyond in customer service..

All of you were super helpful, thorough and knowledgeable. Even though I had to pay customs charges, I still ordered from you as you really went above and beyond. Thanks for your help!