All of you were super helpful, thorough and knowledgeable. Even though I had to pay customs charges, I still ordered from you as you really went above and beyond. Thanks for your help!
Thank you for taking the time to contact the manufacturer about the exact replacement part, Mallory. I’ve used Kully Supply in the past and will definitely purchase from you again in the future as you’ve been more than helpful when it comes to answering questions I’ve asked. Have a terrific day and I look forward to contacting you again.
I needed to order several random parts for an obscure Kohler/Sloan pressure tank system. Katrina helped me in the live chat.
She really hung in there, found what I needed, and posted links for me to click on and ensure that the parts were likely correct. I appreciate her help. I took a lot of her time for parts that are not all that valuable, but important to me. It would have been easy for her to become inpatient, but she hung in there, found what I needed, and checked things which were a little picky in terms of exactly what was included.
Take he to lunch on me! (Really, tell her that a customer was very pleased and wanted to take time to say so.)